Employee engagement and experience is top of mind among Human Resources professionals trying to retain top talent in a tight labor market. What many forget about is the importance of listening and then responding accordingly.
Recently, Kate Feather, Senior Vice President, Head of Employee Experience & Talent Development at Lincoln Financial, shared her insight about getting feedback from employees, taking action on what they say, and assessing and communicating the results.
Watch this video:
- For tips on providing an employee experience that garners engagement
- Insight into the role talent must play in creating the experience
- Explanation of conducting a listening strategy