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17 Things Facebook Learned in Lockdown

The pandemic and lockdowns forced a shift into becoming a global remote workforce and with that came some important lessons. For HR, people processes had to be rethought, work from home had to be redefined as something different from remote work, and internal communications had to be increased. 

In this ebook, you'll hear from Brynn Harrington, Facebook’s VP of People Growth, and Jonny Oser, Facebook’s Global Director of Internal Communications, as they share what they’ve learned over the last few months of lockdown. They'll share the thought process behind mobilising one of the world’s biggest companies’ employees and the challenges that came with that.

You'll learn from Facebook's wins and failures, understand what to avoid and what to apply in your own communications strategy, and learn 17 easy-to-follow tips that can be easily applied to create a great employee experience.

Key takeaways: 

  • Understand why working from home isn’t remote work
  • Learn why remote work requires a rethink of your people processes
  • Uncover how Facebook increased engagement with CEO comms by 10x
  • See the criteria Facebook is putting in place for full-time remote workers.
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25th Annual Shared Services & Outsourcing Week Europe 2025

May 19 - 23, 2025
Estoril Congress Center, Estoril, Portugal
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