Creating an Adaptive, Skilled and Flexible Workforce Through Hybrid Corporate Learning

Free Interactive Online Event
November 08, 2022

Day One

9:00 am - 9:30 am GMT Fireside Chat: How Virgin Media Ireland are future-proofing their L&D initiatives

Erika Ullmann - Director, Learning & Development, Virgin Media - Ireland

Following the challenges faced by businesses over the last two years, L&D teams have been forced to innovate in the methods they deliver their learning. While the shift to a reliance on e-learning was necessary in a remote working environment, it has come with engagement challenges following the establishment of hybrid working models. Virgin Media Ireland are utilising technological innovations to foster learner engagement, drive cultural change in the organisation.

Erika Ullmann, Learning & Development Director, join us for this interactive fireside chat to discuss her experiences with:

  • Knowledge sharing and a content-driven approach to learning through VMS
  • Interactive VR training trials in leadership development
  • The launch of a new LMS in 2021 and a shift to AI-driven personalized learning through the deployment of a LXP with social elements
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Erika Ullmann

Director, Learning & Development
Virgin Media - Ireland

9:30 am - 10:00 am GMT Personalization: Bridging the gap between learning and performance

Pretyush Shama - Digital Adoption Expert, Whatfix

The rise of enterprise application software in the near and long term demonstrates that the trend toward digital transformation is not a one or two year trend, rather it is systemic and long-term. Remote work brought about much needed changes to the learning experience. Mandatory week-long training sessions were replaced with more tailored experiences that cater to individual employees’ schedules and needs.

A one-size-fits-all approach is clearly not serving the needs of enterprises. Learners need more frequent and targeted contextual learning experiences to be successful in the long term. Most companies don't have the strategy, content, or technology in place to execute this. Delivering personalization at scale is the key to improving individual performance and organizational performance.

In this session, Pretyush Sharma, Digital Adoption Expert, Whatfix will talk about how L&D leaders can build an adaptive learning environment that provides people with exactly what they need, when they need it, in order to build knowledge and skills that align with the organizational goals.

In this interactive session sponsored by Whatfix, you will learn:

  • Challenges facing L&D in implementing effective software training
  • Moving from an “event” mindset to one focused on continuous learning
  • Making knowledge accessible at the time of need
  • Personalizing knowledge at scale to enable performance and productivity


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Pretyush Shama

Digital Adoption Expert
Whatfix

10:00 am - 10:30 am GMT Interview: Taking on learning content chaos with Content Intelligence

Toby Harris - Chief Marketing Officer, Filtered
Marcus Robertson - Global Curriculum Lead, NatWest Group

Filtered data shows that large organisations contend with an average of 80,000 learning titles from an average of 54 providers. It is now a serious problem for L&D. Platforms are cluttered with identical-looking courses, curation is slow and procurement decisions are not informed by reliable data. We are now beyond traditional content management – a new approach is needed.

In this session, Filtered’s Toby Harris interviews Marcus Robertson, Global Curriculum Lead at NatWest, about how they are using its Content Intelligence technology to drive learning content strategy, implementing an AI-enhanced curation strategy and getting much more value from their existing investments in platforms and content by putting the right content in front of the right person.



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Toby Harris

Chief Marketing Officer
Filtered

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Marcus Robertson

Global Curriculum Lead
NatWest Group

10:30 am - 11:00 am GMT How Procter & Gamble are Building Learning Ecosystems for the Future

Francesco Mantovani - Director, Global Learning Technologies and Innovation, Procter & Gamble

In 2022, a seemingly endless mass of content is available at the end of our fingertips that we can drop in and out of whenever convenient. To future-proof L&D initiatives learning design must adapt with the everchanging landscape. When using streaming services our entertainment is funnelled through recommendations and personalization, eLearning must do the same to engage learners enhancing outcomes both for the learner and organization. Procter & Gamble are bringing the future of learning to the current day, through individual-led personalised learning approaches and innovative social learning techniques.

Francesco Mantovani, Global Learning Technologies and Innovation Director, joins us to share his insights on:

  • Building digital fluency in a workforce through engaging learning, digital badges, and self-led approaches
  • Managing learners through learning experience platforms and utilizing a recommendation engine to personalise learning experiences
  • Finding the balance between self-service, serviced learning and social learning 
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Francesco Mantovani

Director, Global Learning Technologies and Innovation
Procter & Gamble

11:00 am - 11:30 am GMT Utilizing Data to Design and Deliver Effective Learning

Jonathan Kettleborough - Senior Lecturer, Information Systems Strategy, Manchester Metropolitan University

When it comes to learning, the focus is often placed on the course or the content while alignment to organisational strategy can often be overlooked. Businesses are currently sitting on a staggering amount of employee data and can readily access key metrics to help inform learning design, however they rarely do. Through effective use of analytics, we can derive valuable insights into the best ways to achieve optimal outcomes for capabilities. A rigorous approach to the use of data in learning & development can ensure that learning outcomes align to the businesses goals and assist in driving meaningful change in the organization. 

For this session we are joined by Jonathan Kettleborough, Senior Lecturer in Information Systems Strategy at Manchester Metropolitan University, to discuss:

  • Understanding the current position regarding the use of data in learning design and delivery
  • How to ignore trends and buzzwords in favour of a data-driven approach to L&D design
  • Utilising analytics to drive effective learning design, delivery, and management

 

Jonathan will supplement his talk with a walk through of a real-world scenario so attendees can see how simple techniques can be applied for optimum success.

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Jonathan Kettleborough

Senior Lecturer, Information Systems Strategy
Manchester Metropolitan University