In this ebook, we provide:

• an introduction to what design thinking is and how it can be applied to HR 
• a design thinking 101 checklist to help you jumpstart your own intiative
• insights from 4 human resources leaders on how to deliver human-centric employee services

What are you doing to usher in the next era of customer-centric HR? If implemented successfully, design thinking can optimize the customer experience at every touch point and enables the creation of products and services that deeply resonate with the user. HR has taken notice. Increasingly, HR leaders are applying design thinking to improve the employee experience with the same care given to delight customers. 

Watch this short video to learn more about the six biggest trends linking design thinking to HR. 

New to Design Thinking. This short presentation will provide you with a baseline understanding of what design thinking is and why you should be applying this cutting-edge methodology to HR process. In this immersive presentation, we walk you through:

• The five stages of design thinking
• Who is apply design thinking to HR IRL
• The top areas of improvement design thinking is especially well suited for

Join fellow HR Thought Leaders from companies like LUMA Institute, Amazon, PepsiCo., MGM Resorts and more December 4-6 in San Francisco to learn how to effectively leverage Design Thinking to transform HR's people, processes, and technology.

Design Thinking is a methodology that strives to put human needs at the center of decision making.The process begins with understanding the needs of the people you are designing for by using qualitative data, radical collaboration (brainstorming with customers), and, last but not least, rigorous testing and refining of prototypes. As a result, L&D leaders can develop and design exceptional, customer-driven processes, services and solutions.

Design Thinking has the potential to empower even the most traditional thinker to develop new, innovative solutions to the problem at hand. To gain a fundamental understanding of what design thinking for L&D is and how it can take your organization to the next level of L&D excellence, download this interactive presentation that will walk you through:

• The five stages of design thinking for L&D
• How design thinking adds value to L&D
• Examples of real-world companies applying design thinking to learning & development strategy