What are you doing to usher in the next era of customer-centric HR? If implemented successfully, design thinking can optimize the customer experience at every touch point and enables the creation of products and services that deeply resonate with the user. HR has taken notice. Increasingly, HR leaders are applying design thinking to improve the employee experience with the same care given to delight customers.
Watch this short video to learn more about the six biggest trends linking design thinking to HR.
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