Ehab Abdel Hafez

Just as one-size fails to fit all customers, the diversity of employee experiences must also be approached with a degree of nuance: back-office employees who are in production environments will likely have very different needs from client-facing employees who spend the bulk of their time on the road or working remotely. Sometimes employees even find themselves in a situation where they must choose between serving their customers or engaging in their own personal development. Engagement is not a set-it-and-forget-it initiative, but rather demands an ongoing, concerted effort. Join this roundtable discussion to contribute your thoughts on how different workforce respond, and relate, to different experiential initiatives.