Drawing on research from his new book, Human Experience at Work, Ben Whitter discusses the characteristics of top EX leaders around the world. The emergence of roles such as Chief EX Officer has positively disrupted the business world to focus on humans and experiences, but what differentiates this new breed of leaders from their corporate peers? Where do they focus? How do they lead successful EX transformations? What are the most important aspects of their business and leadership approach?
This session will seek to answer these questions. Utilising many years of global research, the session will support colleagues in developing their own successful EX leadership practices, approaches, and careers in the EX field. Leaving a legacy, having an impact in the right places, and making a difference through EX have never been more important. This session will set you up for sustainable long-term success with EX.
Key takeaways