Cornelius Chang

Head of People and Organisational Development,
Grab

Focused on driving talent performance, Cornelius Chang leads the People and Organizational Development function at Grab. He leads a team that seeks to innovate talent and performance management, people development, culture and engagement to support Grab's fast-paced and diverse growth.

Prior to Grab, he had a global organizational consulting career with McKinsey & Company.

Check out the incredible speaker line-up to see who will be joining Cornelius.

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Conference Day One – Wednesday, 18 September 2019

Wednesday, September 18th, 2019

12:00 PM Case Study: Moments that Matter – Grab’s Experience Driven Approach to Onboarding

New hires are 2 times more likely to quit when faced with inconsistent, negative onboarding experiences. How can fast-growing, talent-hungry organisations transcend processes and paperwork, and take on an experience-driven approach to onboarding?

Discover how Grab’s onboarding journey immerses its new people in meaningful, vibrant experiences that foster a customer-centric culture from the get-go.

Key takeaways:

· How to maintain consistent, personalised onboarding experiences during periods of rapid growth

· From process-driven onboarding and induction to an experience-driven journey: a transformation roadmap

· Crafting onboarding experiences that convert your company culture into a customer-centric powerhouse

· Practical innovative onboarding tactics that drive both employee and manager engagement levels through the roof