Tegan Oakley

Head of Customer Success,
Enboarder

Tegan Oakley is Head of Customer Success for over 8 years at Enboarder, an Australian startup headquartered in Sydney. She has helped scale the global expansion of Enboarder in London and Austin. As a strategic and positive leader, she is passionate about helping businesses to revolutionise employee experience while driving retention and productivity. Previously, she was with SaaS and HR tech at LinkedIn.

Enboarder is the first experience-driven onboarding platform and is the new way businesses onboard. The platform emphasises the value of human connection and experience, putting the employee at the centre of everything. World leading employers including McDonalds, Hugo Boss, Gucci, EA Games, ING Direct, Eventbrite and Grab are using Enboarder to turn new hires into highly engaged, long term employees and hiring managers into onboarding rockstars!

Check out the incredible speaker line-up to see who will be joining Tegan.

Download The Latest Agenda

Conference Day One – Wednesday, 18 September 2019

Wednesday, September 18th, 2019

12:00 PM Case Study: Moments that Matter – Grab’s Experience Driven Approach to Onboarding

New hires are 2 times more likely to quit when faced with inconsistent, negative onboarding experiences. How can fast-growing, talent-hungry organisations transcend processes and paperwork, and take on an experience-driven approach to onboarding?

Discover how Grab’s onboarding journey immerses its new people in meaningful, vibrant experiences that foster a customer-centric culture from the get-go.

Key takeaways:

· How to maintain consistent, personalised onboarding experiences during periods of rapid growth

· From process-driven onboarding and induction to an experience-driven journey: a transformation roadmap

· Crafting onboarding experiences that convert your company culture into a customer-centric powerhouse

· Practical innovative onboarding tactics that drive both employee and manager engagement levels through the roof