Steve Loyka

Steve is a Certified Experience Management Professional (CCXP) and former Business Transformation Consultant with a Public Policy background and proven record of enabling CXOs to effectively plan for and execute within an increasingly disrupted marketplace and associated regulatory environment. He has nearly 20 years of experience inspiring high-performing teams, scoping and managing change initiatives, and advancing insight-driven policy and strategy in both public and private sectors. Prior to AARP, he advised CXOs from Health, Retail, Manufacturing, Media, and Public sectors helping them to understand, strategize, and act upon emerging digital business trends and disruptive innovation opportunities driven by the “Age of the Customer.” Steve began his career supporting the various members of the Senior Executive Service (SES) on strategy formulation and execution best practices, as well as associated change and corporate communications strategies that directly contributed to the effective execution of high-profile justice and national security policy.