Jennifer Herman

Jennifer is the Senior Director of User Experience for Global Enterprise Technology and Solutions at ADP. She is a collaborative results-driven leader who is passionate about creating highly effective and delightful user experiences that enable business partners to achieve excellence. Jennifer has been awarded 12 graphical interface patents for her work on several transformative digital solutions focusing on digital transformation and innovation. Jennifer understands the needs, attitudes, and behaviors of users while she integrates unbiased, insightful research into creative solutions. Jennifer is a corporate leader that leads the way in incorporating design thinking into all business areas and processes she supports from service to finance to HR. She leverages her expertise in user experience, leading projects that simplify complex processes through thoughtful, innovative design all while maintaining focus on the big picture and ADP’s goals to re-imagine a better world at work.