To get your managers ready to deal with objections, it makes sense to identify the faces they're going to see on the other side of the table when coaching for increased performance. Once you know the most common personas team members regularly use when defending themselves from anyone asking for more performance, you're better equipped to fight through the objections and get to what's real. Read this white paper to discover the 5 most challenging faces personas/masks team members regularly use to intimidate managers during performance conversations.
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