“You miss 100% of the shots you don’t take.” That quote is attributed to Wayne Gretzky, arguably the best hockey player of all time. The same can be said of learning. As an example, learning professionals are at a particular crossroad more often than not: what is the best delivery system for a specific piece of learning?
Sometimes, the only way to figure out the answer is to experiment, and that carries some risk of failure. During the IQPC’s Chief Learning Officer Exchange in Austin, Texas, HR Exchange Podcast host Mason Stevenson had an opportunity to discuss the topic with AAA – The Auto Club chief learning officer Dan Hill in an exclusive one-on-one interview.
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