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The Five Faces Your Managers See During Performance Reviews

Uncover the five most challenging ‘faces’ or ‘masks’ that managers encounter during difficult performance conversations. Get actionable coaching tips to pass to your managers on navigating employee objections and achieving high performance results.

This white paper reveals:

  • The five most common faces managers will encounter in performance appraisal conversations (featuring the Star, the Diva, the Deflector, the 9 to 5er, and the Upwardly Mobile)
  • How to identify which face employees in your organization are wearing
  • The unspoken realities that must be addressed in order to engage each employee personality
  • A rundown of survival strategies when meeting with these five faces and get what is needed

Download it now (below)!

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25th Annual Shared Services & Outsourcing Week Europe 2025

May 19 - 23, 2025
Estoril Congress Center, Estoril, Portugal
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