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Lessons Learned from Coca-Cola's HR Transformation

Alexandra Guadagno | 08/04/2011

In the past, HR had an administrative or transactional function within an organization. Companies now understand that HR is key to remaining competitive in the global market and advancing towards their goals. Many large, global companies have merged internal functions through a shared services center to consolidate HR functions as operations expand.

Human Resources iQ speaks with Karla Younger, Director of HR Services in North America for Coca Cola Refreshments.

This podcast will discuss how Coca-Cola reinvented their HR to perform as a strategic business partner. Karla also shares:

- Challenges that Coca-Cola faced with traditional HR practices and how the HR department was reinvented to improve its business impact.
- The process of implementing HR optimization and technology that supports the HRSS delivery model.
- How the changes resonate with Coca-Cola's global workforce.
- The most valuable lesson Coca-Cola has learned from the transformation.

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