When your brand hallmark is providing "the ultimate guest experience," constant innovation is a must.
As Vice President of Finance Shared Services Center at MGM Resorts International, it’s Melody Bittinger’s responsibility to drive such innovation across the company’s worldwide properties, while keeping a constant eye on the bottom line.
"It’s important for the Shared Services Center to show value," Bittinger explained. "We have the expertise and experience to bring in new technology, processes and ideas that can drive revenue or reduce costs throughout the company. If we remain stagnant, our value remains stagnant."
"We are the business partner that builds the business case, determines the need for technology and improvements and rolls out and measures the success of those projects. We look at the front of the house and drive change from the back of the house."