
Michelle Grant
More content by Michelle Grant
HR Shared Services Success With Cloud-based Manager Self-service
June 06 by Michelle GrantAdopting manager self service with SaaS technology is rapidly becoming recognized as a key to HR service delivery success – and a best practice for Human Resources Shared Services.
HR Shared Services with Cloud-based Employee Self-service
March 14 by Michelle GrantOne of the foundations of HR Shared Services is that "the best call to HR is the one that is never made." A key Best Practice ensuring that only the inquiries that require HR intervention move into th...