Protecting The Future of Work from Employee Burnout
Employee burnout has officially been recognized by the World Health Organization as an occupational phenomenon. HR professionals aren’t immune. In this panel discussion, we talk about the impact on HR and how to overcome it.
Employee burnout has officially been recognized by the World Health Organization as an occupational phenomenon. In fact, it has been included in the 11th Revision of the International Classification of Diseases. The handbook describes burnout as “a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.” In this session, HR Exchange Network editor Mason Stevenson moderates a panel discussion between HR professionals about what burnout is doing to their organizations and how they are combating it.
Photo courtesy: StockPhotoSecrets
Presenters:
Mason Stevenson
Editor
HR Exchange Network
Mason Stevenson is the Editor at HR Exchange Network, overseeing content and engagement across all digital platforms, as well as coordinating research for monthly and quarterly research projects.
Mason left the news industry after working 11 years as a journalist. He joined the HR Exchange Network in September of 2017. During his tenure as a journalist, Mason worked at radio and television stations in Kentucky, Tennessee, and Florida most notably WBKO in Bowling Green, Kentucky, NewsChannel 5 in Nashville, and News 13 in Orlando. He has worked with elected officials at all levels of government, produced political debates, traveled to Cuba, and produced half hour specials and town hall meetings on a variety of topics.
Mason graduated from Western Kentucky University in 2006 where he earned a Bachelors Degree, double majoring in Political Science and Broadcasting.
Rhonda Hall
Chief Human Resources Officer - Southern California
Providence
Rhonda N. Hall has over 25 years of experience leading teams through process & behavioral improvement projects. She worked as an internal Organizational Development & Effectiveness Executive with organizations such as Johnson & Johnson, KPMG Peat Marwick LLP, and Seton Family of Hospitals - Ascension. Additionally, Rhonda has functioned as an external consultant to public, private and non-profit organizations internationally. Specializing in human performance through executive coaching she has been instrumental in life changing adjustments in people’s personal and professional lives. With a keen focus on releasing human potential, she prides herself on teaching others to fish for themselves. Her ability to bring out the best of each individual contributor enables clients to reach their highest potential. She has extensive experience in board development and leading boards through Strategic Planning processes. Rhonda is a well traveled keynote speaker and facilitator of project teams.
Rhonda currently serves as CHRO - Southern California at Providence. Previously, she was the Vice President of Human Resources & Organizational Development with University Federal Credit Union (UFCU) based in Austin, Texas.
Vishal Bhalla
SVP, Enterprise Chief Experience Officer
Advocate Health
Vishal Bhalla is the SVP, Enterprise Chief Experience Officer at Advocate Health. Previously, he was the Chief Experience Officer at Atrium Health.
He joined Parkland in August 2016 and soon moved into the role of Vice President and Chief Experience Officer (CXO), focusing on the experience of employees, providers, patients and their families.
Transitioning to healthcare a few years ago from a successful career in hospitality, Vishal completed his Master of Business Administration from the Massachusetts Institute of Technology (MIT) along with a Healthcare Certificate from the joint Harvard-MIT Healthcare Innovation Initiative. Vishal also serves on the Dallas Fort Worth Hospital Council, representing Parkland as the Chair for the Workforce Collaborative and is a member for the Texas Hospital Association (THA) Fellows Program for 2019.
Vishal is passionate about leveraging analytics, technology and system sciences, along with his extensive experience in managing large service operations, to add rigor to the art of human interaction; thereby enabling meaningful employee and patient experiences. The Experience Team at Parkland has seen tremendous results, achieving the 90th Percentile rank in the National Press Ganey Database and the 93rd Percentile Rank in the University Health Systems. The strategy and its execution were cited in the 2019 whitepaper on Strategic Initiatives by Press Ganey : Accelerated Transformation – From Strategy to Action.
Prior to coming to Parkland, Mr. Bhalla was the Director of Operations for a hospitality firm, where he oversaw twelve facilities with more than 6000 rooms. He has worked on four continents and also previously served as a Director for Sandals Resorts International. He possesses a Master in Hotel Administration from University of Strathclyde, a General Managers’ Program certification from Cornell University’s School of Hotel Administration and is a Lean Six Sigma Master Blackbelt. Having built and facilitated the execution of Parkland’s Experience strategy, Vishal has been invited to share his learnings at various professional conferences.
