As organizations increasingly recognize people as their greatest assets, they need to invest in the employee experience as well. When organizations get employee experience and diversity, equity, inclusion, and belonging right, they can achieve twice the customer satisfaction and innovation, and generate 25% higher profits than those that don’t. Yet research from Deloitte shows that only 9% of business leaders believe they are currently ready to address the issue adequately.
Key Takeaways:
- Discover why every company needs to invest in customer experience, employee experience, and DEIB
- Learn why, with unprecedented changes to our society, economy, and businesses, the way that employees experience work has become more important than ever before
- Find out how to establish a strong and united workforce that can have a positive impact on everything from your recruiting efforts to your bottom line