What Is a Learning Experience Platform or LXP?
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A learning experience platform or LXP is a digital solution, delivered via software as a service (SaaS), which allows Human Resources to provide all kinds of content for training and continuous development of the workforce. LXPs leverage generative artificial intelligence (AI) to provide personalized learning that addresses a user's skills gap and preferences. What makes LXPs most appealing are the different types of content, including gamification, that they enable.
Previously, most organizations turned to a learning management system (LMS), which is also delivered digitally but provides users with a pre-determined set of courses and training materials and assessments. It's not adaptive to the skills the user is demonstrating.
While both an LXP and LMS system provide learning and development, the LMS is employer driven, whereas an LXP puts the power to determine the content in the hands of employees. An LMS can only be curated and altered by designated administrators, but an LXP can be changed by anyone. As a result, LXPs allow for more personalized learning.
"An LMS uses predefined learning, while an LXP uses adaptive learning," according to Google search that is leveraging generative artificial intelligence (AI).
Benefits of LXPs
The type of organization can help leaders decide which system would work best. For instance, a financial institution that requires employees gain certain credentials for compliance might prefer an LMS because there are certain training courses and assessments that are vital to the operation. Employees have no choice but to follow those courses and tests necessary to earn the credentials. Creatives might find an LXP more useful because they could explore different subjects. Some organizations would benefit from both systems.
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The LXP could be a great fit for companies with communities of practice. These are groups of co-workers, who want to learn something and take it upon themselves to share their own training documents, conversations, and questions. Usually, these groups form organically, and they share files or discuss the topic on platforms like Slack or Microsoft Teams. The LXP offers the opportunity to enhance their interaction and the content provided by consolidating the material. In addition, it's adaptive, so it can help individuals learn the material that will help them improve in the areas where they are weakest. The varied delivery methods can help people match their learning styles more easily.
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How LXPs Fit into the Work Culture
Although learning management systems might be preferred by those companies that require compliance, designers created LXPs to address the shortcomings of previous systems. In recent years, employers have had no choice but to offer learning and development programs that entice individuals to join and stay with their organizations. Nurturing careers and growth is important to most and especially younger employees in Gen Z. At a time of great advancement in technology and accelerated change, learning must be continuous.
“In order to promote a healthy, business-focused culture of lifelong learning, performance and innovation, an organization needs to transparently and clearly understand, recognize, and promote the importance of learning and innovation in regard to business performance and success,” has said Markus Bernhardt, formerly the Chief Evangelist at OBRIZUM and an L&D Thought Leader.
LXPs are dynamic. They continue to change over time. Certainly, as generative AI becomes more and more advanced so will LXPs and other platforms leveraging the technology.
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People add to them and new content surfaces. The personalized education, which includes both delivery methods and adaptive curriculum, is motivational. People are more likely to use it. In fact, "personalized learning for their interests and career goals," is among the top motivation for employees to learn. It is fourth behind number-one "progress toward career goals," "staying up to date in their fields," and "if they had more time," according to LinkedIn's Workplace Learning Report 2023.
Human Resources professionals are paying attention to this data point. After all, the same report demonstrated that the number one way organizations are trying to improve retention is through learning opportunities. As a result, LXPs probably will gain traction as companies seek to provide personalized learning, the possibility of internal mobility, and opportunities to stay on the cutting edge at a time of fast-paced change.
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