Virtual training in a people-driven industry
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Virtual training is gaining momentum, but only after leadership buy-in. That was the first challgenge facing Gretchen Stroud. She’s the Vice President of Global Talent and Learning for Hilton Worldwide.
When she first approached a member of leadership, she said the conversation went like this:
STROUD: “We need to move away from week-long instructor-led training programs in our hotels to a virtual learning journey that all of our general managers and sales leader...
